Back to results: performance management platform / nebraska, US
Posted on: 29 Mar 2024
Job Location: Chambers, US
Job Description:
[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $18 per hour - As a Customer Service Agent you'll: Manage customer inquiries and support tickets through the customer service platforms HubSpot and Gorgias, ensuring timely and accurate responses; Understand customer needs and provide effective solutions, escalating complex issues to the appropriate team when necessary; Maintain detailed records of customer interactions, transactions, and feedback; Collaborate with other teams to improve customer service and product offerings based on feedback; Assist in creating and updating knowledge base articles, FAQs, and support documentation...Hiring Fast >>
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