Front END Team Leader

Job Summary

Job Description

• Experience Required: Retail work experience or Store Leader recommendation
• Experience Desired: Retail leadership or supervisory experience; Successful performance as a Peer Trainer, in-store champion, or other similar role; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline record
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Your principal, main, major or most important duty includes one or some combination of the following tasks:
  1. interview, select and train Team Members;
  2. direct the work of Team Members;
  3. appraise Team Members productivity and efficiency for the purpose of recommending promotions or other changes in status;
  4. handle Team Member issues including, but not limited to complaints;
  5. discipline Team Members;
  6. plan the work;
  7. distribute or assign the work among Team Members;
  8. provide for the safety and security of Team Members or the store;
  9. manage the budget for your department or location;
  10. manage inventory for your department or location; or
  11. monitor or implement compliance measures
  
• Oversee the entire operation of the Front End. Responsible for service levels at the registers, SCO's and service desk. Also, maintaining conditions in the parking lot, lobby and front end of the store.
• Direct the customer flow to ensure service requirements are met.
• Manage inventories of front end racks: gum, candy, GM panels, coolers, newspapers, magazines, cigarettes, and supplies to meet customers' needs and maximize profits.
• Audit cash controls according to established procedures to identify and prevent cash losses.
• Maintain accurate department records to ensure documentation of activities is available.
• Makes sure all government regulations are followed: alcohol, tobacco, WIC etc.

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