Client Service Representative

Joining a clinic with its own unique identity is like a

cross-country car ride with your ears flapping in the breeze.

Coastal Canine Resort is looking to add a compassionate and skilled Client Service Representative to our team.
At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our safe and fun environment means youll be in amazing care from start to finish. Its the kind of freedom that feels like running at the speed of light into a 5-story pile of leaves and thats just the beginning. As part of our team, youll work with the latest technology, gain access to state-of-the-art training facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.
Client Service Representative
Coastal Canine Resort in North Hampton, NH
WHAT YOULL DO
Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system
Warmly greets clients
Preparing clients accounts
Receives and relays client correspondence and updates client financial records
Answers clients inquiries about basic animal care questions and our daily routine for dogs
Prepares client invoices for services performed
Handles payment transactions
Receives and relays telephone, fax, and email messages accurately and promptly
Upload photos daily to social media
BENEFITS
Were passionate about helping you reach your greatest pet-ential both at work and at home. As a result, our total compensation package is as outstanding and rewarding as the worlds longest belly rub and ear massage combined:
Great pay with competitive medical, dental, and vision insurance coverage
401K with 100% company match of up to 3%, and a 50% match for the 4thand 5th%
Generous paid time off to help you achieve your purr-fect balance
Employee Ruff-erral Program
Company-paid life insurance, AD&D, and short-term disability (long-term disability available)
Accident and critical illness insurance
Bonding leave enhanced maternity benefit
Flexible Spending Account (FSA) and Health Saving Account (HSA)
Continuing education yearly allowance for skills development
Certification fees reimbursement (eligible employees only)
Commuter benefits, uniform allowance, and Employee Assistance Program (EAP)
Free monthly wellness meetings focused on ways to reduce stress and anxiety, led by the medical director
Free online group exercise classes, such as HIIT (High Intensity Interval Training) twice a week, taught by certified trainers
Free quarterly financial wellness classes to provide guidance in areas such as student loan debt, budgeting, improving credit scores, mortgages, and refinancing
Plus, special benefits to utilize for your own pet:
Pet Care: Discounts on veterinary services and products
Pet Diagnostics: Discounts on reference lab testing
Pet Food: Discounts on Purina pet foods
REQUIREMENTS
High school diploma or equivalent
Previous experience working as a Dog Boarding/Daycare Receptionist/Veterinary Receptionist/CSR is preferred but not required
Significant experience with basic office functions in a busy office environment
Must be a team player and have compassion for pets and their people
Weekends and holidays are required. You won't have to work every weekend, nor holiday
Rarebreed Veterinary Partners

is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.
Joining our fun and team-first atmosphere comes with a level of support thats hard to find anywhere else. Everything we do is with purpose down to the way we invest in our people and create long-overdue change in the industry. Were hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. When it all comes together with the joy of working with pets, our career opportunities are as exhilarating as climbing a toy mountain of a gazillion new squeaky balls.
Employment will require the successful completion of references and background check.
Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Learn more about our career opportunities at:
Where uncommon support partners with joy.