Front Desk Agent - Keystone Lodge

Location: Keystone, CO, US

Were looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. **Come join our team where A Mountain of Possibilities awaits.**

***As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19*** .

**Responsibilities:**

* Primarily responsible for guest check in/out

* Handle all incoming telephone calls by directing requests for general information, reservations, mailings and other departments

* Responsible for booking and following through on reservations taken

* High visibility guest and owner service position

**Skills:**

* Guest service oriented and possess excellent interpersonal skills, communication and general mechanical skills

* Previous computer skills a plus

* Previous experience with a PMS system is not required but is a plus

**Physical Demands:**

* Ability to endure long periods of standing

* Ability to lift 50 pounds (medium lifting)

**Certifications/Diplomas/Prerequisites:**

* High school diploma or equivalent preferred

The budgeted range starts at $15. Actual pay will be adjusted based on experience.

The perks and benefits include

* Free ski passes for employees

* 401(k) retirement plan

* Accrued Sick Time

* Discount lift tickets for friends and family

* Free ski lessons

* Discounted lodging, food (including $5 meals), gear, and mountain shuttles

* Discounted bike haul & golf

* Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus

* Critical Illness and Accident plans

* Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)

* Free ski passes for dependents

**Reach Your Peak at Vail Resorts.** As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.

*Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*

Requisition ID 409746