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Executive Housekeeper

Hersha Hospitality Management, LP

Posted on: 19 Mar 2024

Job Location: Cambridge, US

Job Description:

Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path Area Executive Housekeeper - Assistant General Manager - General Manager. Essential Job Functions. Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety. Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns. Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures. Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. Prepare required paperwork pertaining to depar...Housekeeper, Executive, Operations, General Manager, Housekeeping Supervisor

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