Quality Assurance Specialist

Role: QA Specialist

Duration:36+ months

Location: Torrance, CA

Contract: Only W2 candidates, NO corp to corp applicants

As a Quality Analyst, this person will be responsible for evaluating and ensuring the quality, performance, and function of the Digital Sales platform. They will work closely with cross-functional teams including developers, creative designers, and product managers to create, execute and maintain a combination of manual and automated test scripts. Their work will contribute directly to delivering seamless and superior digital purchasing experiences to our customers.

1. Understand the functionality of the core digital retailing platform as well as integrations

2. Support the Life Cycle process of assuring the quality of the Digital Channels through proper Test Management methodology and best practices

3. Review business requirements, system documentation, and project assets to create robust, accurate, usable test artifacts (test strategy, test plans, test cases, and automated scripts, reports) to ensure results align with business needs

4. Lead and assist application testing team members in the development and execution of test cases, scripts, and procedures when necessary

5. Create or assist in creating, socializing, and presenting test approaches, test artifacts, testing processes, and test metrics with appropriate teams

6. Help drive the adoption and consistent usage of industry-standard quality best practices, testing methodologies, and the maturity of the Continuous Testing Framework

7. Publishes and socializes testing results and metrics to enable business decisions and promote continuous improvement

8. Participate in and/or lead test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions, and retrospectives

9. Prepare test data and ensures readiness of the test environment before test execution

10. Consolidate and report QA deliverables including defects identified, test execution results, and test coverage to management team.

11. Work with performance and automation testing team members to assist in identifying testing scenarios to be created for target applications?

What will this person be working on

- Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status

- Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs

- Documents all problems and assists in their resolution

- Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners

- Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.

REQUIRED

1. 5+ years of experience in QA role in a digital product environment

2. Technical background to clearly understand complex business requirements and testing needs of assigned projects

3. Experience testing enterprise digital/web/cloud platforms or services that involve complex data, transactions or integrations involving numerous external vendors and internal teams

4. In-depth knowledge of QA practices, policies and methodologies

5. Experience in Reviewing business requirements/user stories, system documentation, and project assets to create robust, accurate, usable test artifacts (test strategy, test plans, test cases, and automated scripts, reports) to ensure results align with business needs

6. In-depth knowledge in creating and maintaining Quality Assurance documentation including Test Plan, Test Strategy & other artifacts

7. Familiarity with both Agile and Waterfall methodologies and work within a hybrid environment

8. Experience in Mobile, Frontend, Websites, Backend API testing

9. Hands-on Experience with Jira/Zephyr tool set to manage defects, create defect dashboards/reports etc. for various stakeholders

10. Experience in Testing Tools like Perfecto, SoapUI, PostMan, Android Studio, Appium, Selenium, Browser Stack etc.

11. Hands-on automation experience including definition of automation strategy & using industry-standard tools such as Appium, Selenium etc.

12. Hands-on experience including definition of load test strategy, model & using industry-standard tools

PREFERRED

- In depth knowledge of QA practices, policies and methodologies

- In depth knowledge in creating and maintaining Quality Assurance documentation (Test plan, test cases/scripts, defect reports/analysis, etc.)

- Highly proficient in using QA functional and performance testing tools to create, maintain, and execute test scripts

- In depth knowledge in SQL using Oracle and/or SQL Server

- Ability to multi task and perform testing on multiple simultaneous projects

Advanced ability to self direct with a high degree of initiative, ability to learn and adapt to new technologies quickly

- Advanced ability to document and concisely communicate problems to developers

- In depth knowledge of technical writing / technical reporting

- In depth understanding of automated testing

- In depth knowledge of technical and programming skills

- Advanced ability in Release/Build engineering