Service Delivery Manager- Maps

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Service Delivery Manager- Maps

Wipro Limited

Posted on: 21 Mar 2024

Job Location: Hyderabad, IN

Job Description:

Management of daily activities of a team size of 150-200 analysts• Engages in Customer Escalations• Ensures achievement of all system, team and individual Customer Service goals and standards• Manages Key performance indicators• Maintain complete knowledge of all service tasks and programs, as well ...