Pharmacy Customer Service Representative Weekend/Part Time

**Pharmacy Customer Service Representative Weekend/Part Time**

Released: 02/18/2022

* Posted 1 week ago

**Carlisle Medical, Inc.**

Carlisle Medical, a fast growing privately held company, is seeking a remote Pharmacy Customer Service Representative to work from our Mobile, AL office location. Carlisle Medical has been a leader in the Workers Compensation benefit management for the last 41 years.

**Summary:**

Carlisle Medical, a fast growing privately held company, is seeking a Pharmacy Customer Service Representative to work from our Mobile, AL office location. Carlisle Medical has been a leader in the Workers Compensation benefit management for the last 41 years.

**Skills and Requirements:**

* Computer/Software skills proficient in the use of computers, multiple software systems and learning of new programs. Experienced in Microsoft office. Able to handle and manage significant email and phone communications.

* Communication skills Active and attentive listener. Able to ask the needed questions while adjusting to the situations in a fast-moving environment. Active communication with supervision and other members of the pharmacy team through email and phone correspondence

* Work schedule would consist of 4 ten hour days two of which would be every other Saturday and Sunday.

**Essential Duties and Responsibilities:**

* Prepares, inputs and supports claimant profiles in pharmacy network.

* Assists pharmacies in adjudication of claimant medications.

* Coordination and liaison with client adjusters, pharmacies and claimants to ensure all medication benefits are assigned accurately in multiple systems.

* Supports client need on requirements for claimant medications with reporting and data.

* Manages and updates client and claimant information in multiple systems.

* Able to adjust to changing processes and needs of various clients.

* Answers questions from claimants, adjusters and pharmacies on any topic related to the claimants current or previous medications.

* Other duties as assigned.

**Education and Experience:**

(3) years related customer service or telephonic experience and/or training preferred or equivalent combination of education and experience. Pharmacy technician experience is desirable but not necessary. Part time employment considered.

**Language Skills:**

Must possess excellent written grammatical skills. Ability to read and interpret documents such as letters and reports. Excellent understanding of proper telephone etiquette and customer service skills. Must be exceptional editing, grammar and spelling.

AddThis Sharing Buttons