Business Operations Support Specialist

Location Richland, WA

**NATURE OF POSITION**

Performs a variety of moderately complex assignments and confidential executive-level administrative support to the Director of Human Resources and Labor Relations to ensure smooth, timely and efficient operations within the HR function. Requires the considerable use of tact, discretion, initiative, sound judgement to provide operational and administrative support for departmental activities and office processes.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

* Provide varied, complex, responsible, and confidential assistance to the Human Resources & Labor Relations Director and other managers and staff within the Human Resources department.

* Coordinate the scheduling and maintenance of the Directors calendar; determine priority of meetings; ensure availability of pertinent data and documents and ensure appropriate parties are scheduled as required. for all meetings.

* Organize, prioritize, and support the management of the Directors email communication and other team email inboxes. Prepare and respond according to established guidance, using discretion and discernment complex and sensitive topics.

* Prepare and schedule meetings for coordination of day-to-day business operations; assemble materials and process records and materials as needed.

* Compose correspondence on behalf of the Director from minimal information or written drafts. Prepare a variety of documents including official business correspondence, memos, Board resolutions, reports, policy drafts, meeting minutes, lists, and other written materials and documentation related to assigned activities.

* Develop, implement, and maintain effective document control systems, including department and management electronic document and folder management. Prepare new file folders, perform filing and file retrieval duties; purge outdated information and materials based on Agency guidelines.

* Provide project management support and coordination for various operational improvements and Human Resources goals and initiatives; track and report status of project schedule, milestones, and deliverables; execute project management tasks and activities as directed by the Director, coordinate and interface with internal and external parties.

* Enter and retrieve data and information in computer databases, computer records, and other computer-based information systems; compile and run standard reports.

* Coordinate office supply orders; execute department purchases as directed. Prepare all expense and credit card reports and coordinate all invoices for appropriate coding, logging, and processing.

* Receive, sort, and distribute office mail, reports, and other materials; process outgoing mail and prepare mailings and make deliveries.

* Assist visitors and callers by answering questions or referring them to the appropriate source of information; distribute and assist in the completion of forms.

* Work with and maintain confidential information.

* Demonstrate regular and punctual attendance.

* Other duties as assigned.

**KNOWLEDGE, SKILLS AND ABILITIES**

* Able to compose concise, factual, and grammatically correct routine correspondence, reports, and various documents; maintain a variety of confidential information, complex files, records, and reports.

* Exercise discretion and maintain confidentiality.

* Work in a highly visible and demanding environment adjust to changing priorities and deadlines with poise and confidence.

* Utilize office equipment and other relevant technology (software and systems) to meet business needs.

* Basic understanding of laws, rules, and regulations relevant to assigned work unit.

* Deal tactfully with others; establish effective relationships with those encountered during work.

* Analyze and evaluate data, recognizing patterns.

* Organize and maintain office files; gather and compile information.

* Record keeping principles, procedures, and techniques.

* Research, compile and summarize a variety of information into a usable format for comparison and analysis

* Learn new technologies, policies, procedures, and guidelines established by professional organizations and/or governing agencies.

* Understand, follow, and communicate clearly and concisely, both orally and in writing.

* Work as a team member and independently; effectively apply organizational and time management skills; meet deadlines and comply with Agency policies.

* Exercise sound judgment in making decisions.

* Focus on tasks and recall details; handle frequent interruptions.

**Qualifications**

**MINIMUM QUALIFICATIONS**

Associate degree in Business Administration or related field from an accredited institution, and three-years of progressively responsible administrative experience providing office and administrative support to management or executive staff; or an equivalent combination of education and experience. Must possess a valid drivers license.

**LICENSES, CERTIFICATES, & OTHER REQUIREMENTS**

None.

**PREFERRED QUALIFICATIONS**

Bachelors Degree in Business Administration or related field from an accredited institution and three-years of related experience. Experience in a public transportation organization is desired.

**Other**

* Collaboration: Shares time and knowledge with others; adjusts priorities as circumstances dictate; follows through on commitments, accepts responsibility for actions, resolves interpersonal conflicts constructively.

* Diversity: Demonstrates an awareness and respect of cultural and individual values. Treats all people with dignity, courtesy, and respect.

* Fiscal Accountability: Actively contributes to the productivity of the agency; demonstrates good stewardship of company time and resources; displays high standards of ethical conduct.

* Customer Service: Anticipates the needs of internal and external customers; delivers quality work products and services within expected timeframes. Considers and responds appropriately to people in various situations.

* Innovation: Considers new approaches to situations; encourages ideas and improvements.

* Sustainability: Actively encourages environmental benefits and the conservation of natural resources.

* Safety: Adheres to safety related laws, regulations, standards, and practices; performs work in a safe manner; encourages and supports others to be safe while at work.

***ANR Group Inc, and its clients, is an Equal Opportunity / Affirmative Action Employer. All qualified applicants receive consideration for employment without regard to age, disability, race, color, national origin, sex, marital status, sexual orientation, religion, creed, veteran or military status, or other protected status.***

**Careers with ANR**

ANR accepts resumes from individuals interested in technical, professional and administrative positions.

**ANR Offers**

Competitive wages, medical, dental, vision and life insurance, along with holidays and paid time off for most positions.

Business Operations Support Specialist

Apply Type Direct Hire ID j-12797 Posted Oct 28, 2021 Apply - *ANR will not submit your resume or other personal information to any company or client without your permission. All information submitted to ANR is kept confidential and used only for the purpose of assisting our applicants find employment.*