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Guest Relations Host-Hostess

Greater Baltimore Medical Center Healthcare

Posted on: 27 Mar 2024

Job Location: Industry, US

Job Description:

Under direct supervision, according to defined procedures and established schedules, performs a variety of kitchen, cafeteria, sanitation, and tray line activities.
Education:
High School Diploma or Equivalent. Or equivalent work experience.
Licensures/Certifications:
Not Applicable
Experience:
3 months kitchen or cafeteria experience preferred
Skills:
Ability to work well under time constraints and to work effectively as a team member.
Ability to read and write, understand and follow written and verbal instructions.
Knowledge of the HACCP program.

Principal Duties and Responsibilities:
Serves food to cafeteria patrons in a friendly manner.
Adheres to GBMC and department policies for proper hygiene and dress code.
Maintains clean and sanitary environment in kitchen and caf areas per departmental, GBMC, and regulatory agency policies, procedures, and standards.
Prepares light cooking of prepackaged foods by placing in oven or on stove.
Performs other tasks designated by Management team.
Demonstrate knowledge of fire safety to meet State and Joint Commission regulations to include the location of the Ansul fire system, correct storage of fire extinguishers and how to report a fire.
Demonstrate knowledge of safe chemical usage by identifying the location of Safety Data Sheets (SDS), correct Personal Protective Equipment (PPE) and the usage of PPE
Demonstrate knowledge of the HACCP program to include the temperature danger zone, labeling and dating, and sanitation.
Ensures Brand Standards are followed for Boar's Head, Freshen and Wow.
Follows proper portion controls to ensure consistency of product for the patrons of the cafeteria.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacy

Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectations
Actively pursues learning and self-development
Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for others
Takes ownership of problems and does what is needed to solve them
Appropriately plans and utilizes required resources for various job duties
Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the team
Addresses and resolves conflict in a positive way
Seeks out the ideas of others to reach the best solutions
Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgment
Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environment
Continuously seeks to improve the quality of products/services
Displays flexibility in dealing with new situations or obstacles
Achieves results on time by focusing on priorities and manages time efficiently

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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