Personal Medical Case Manager Doctor- M.D.(PMCM)

Medix is a tech-driven healthcare management company with offices in over 12 different countries, providing a variety of services to over 7 million customers spread in over 90 different countries.

Through our best-in- class health management services, combining digital health solutions and human touch services, we are disrupting the industry by providing a variety of virtual medical solutions, including prevention, personal medical navigation / case management, rehabilitation, and mental health.

We are bold yet disciplined in our approach, ready to invest behind our ideas and strongly support creativity and intellectual freedom to push the boundaries to which technology and data can take us.

As a result of our unique approach and capabilities, we have become a global market leader and one of the fastest growing healthcare management groups in the world.

We are currently expanding our team and looking for bright individuals who want to have an essential role and join the team of a disruptive company with a meaningful purpose.

Check us out : Responsibility :

Responsibility :

Case Management encompasses a process of reviewing a Patient’s condition, re assessment of

medical information, test results and imaging, consulting with leading specialists, presenting

optimal treatment options to the Patient, and supporting throughout the treatment process. The

role of the PMCM is to manage the medical process and drive it forward, liaising with other

members of the Medix team and with any relevant external parties, with the goal of ensuring the

patient is obtaining the best possible medical care.

The PMCM is responsible for conveying medical information and recommendations to the patient

in a clear and accessible manner. In addition, the PMCM is to act as the patient's advocate

throughout the process outlined above. In order to achieve both these goals, the PMCM must

develop a good, on-going rapport with the patient.

Ensuring high quality both of the medical process and customer service for all Patients under the

PMCM’s purview.

Throughout the service the PMCM is to work together with the Nurse, making sure that both

parties are on the same page’ instruct the nurse regarding specific questions or red flags that

should be looked out regarding their mutual cases. To further this goal, on-going contact should

be kept between the PMCM and the Nurse in addition to a weekly Call and Bi-Weekly Meeting to

review open cases that will be carried out.

Expectations :

• Acting in accordance with the SLAs, quality standards and work procedures and guidelines. Performing tasks assigned by other members of the case management team in a timely manner.
• Taking a proactive, Patient centric approach towards management of cases, always thinking of the next step in the medical process.
• Being always available and accessible to patients. Serving as the foremost point of medical information and expertise for the patient.
• Leading the medical team through the process and championing the patient’s best interests.
• Cultivating a productive rapport with other members of Medix team and with specialists with whom the team consults.
• Compliance with the Medix information security protocols.
• Keeping up to date on the latest medical guidelines and publications pertaining to patient’s conditions.

Requirements :

• Registered Medical Practitioner under Hong Kong Medical Council.
• Valid Annual Practicing Certificate and MPS certificate
• High medical proficiency
• Excellent communication in Hindi and English
• Excellent case management skills
• Proactive approach
• Strong decision-making skills
• Common sense
• Authority and Integrity
• Availability and accessibility
• Good interpersonal relations

We provide attractive remuneration package to ideal candidate.