Support Executive

Job Title: Support Executive
Duration: Long Term
Job Location:

Hartford, CT
Migration Planning and Execution:

Collaborate with architecture and development teams to plan the migration of applications and services to AWS.
Ensure that all necessary dependencies and resources are identified and provisioned in AWS aligning to operational readiness checklist.
Execute migration plans, ensuring minimal downtime and disruption to services.
Infrastructure as Code (IaC)

Develop and maintain IaC scripts using tools like AWS CloudFormation or Terraform to automate the provisioning and management of AWS resources.
Ensure that infrastructure provisioning follows best practices for scalability, reliability, and security.
Observability and Monitoring:

Implement comprehensive monitoring solutions using Dynatrace, Splunk, AWS CloudWatch to monitor the health and performance of migrated services.
Set up logging and tracing to capture and analyze system behavior and application performance.
Alerting and Incident Management:

Configure alerting thresholds and notifications to quickly identify and respond to issues.
Develop incident response plans and participate in on-call rotations to ensure rapid issue resolution.
Performance Tuning and Optimization:

Continuously monitor system and application performance, identifying bottlenecks and areas for improvement.
Optimize AWS resource usage (e.g., EC2 instances,ECS, RDS databases) for cost-effectiveness and performance.
Security and Compliance:

Implement AWS security best practices, including network configurations, IAM policies, and encryption, to protect data and resources.
Ensure that the cloud environment complies with relevant industry standards and regulations.
Disaster Recovery and Business Continuity:

Design and implement disaster recovery strategies, including data backup and replication, to ensure data integrity and availability.
Test and validate disaster recovery plans to ensure business continuity.
Cost Management and Optimization:

Monitor and optimize AWS spending, using tools like AWS Cost Explorer and Cloud ability
Implement cost-saving measures such as reserved instances, spot instances, and auto-scaling.
Continuous Improvement and Automation:

Identify repetitive tasks and processes that can be automated to improve efficiency and reduce human error.
Continuously evaluate and adopt new AWS services and features that can enhance system reliability and performance.

Technical and Functional Skills:

Application Support Experience in Java or .Net
Any flavor with hands on experience in Application Support
Performance Tunning etc
Working knowledge as developer or DBA on Oracle, SQL or Postgres
Desirable Skills:

DevOps Skills AWS skills( Specifically around - ECS, EC2, RDS, SNS, SQS, S3, Lambda)
Splunk or monitoring tools skills
App Migration experience Cost monitoring/Cloud Operations SRE/Automation

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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