Technical Program Manager

Informa Markets provides customers and partners around the globe with opportunities to engage, experience, and do business through live, virtual, and hybrid events, specialist digital content, and actionable data solutions.People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000+ colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe.Using our industry insight, comprehensive portfolio of markets, content, and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish.

What were looking for:

As our newest Technical Program Manager, youll join the Informa Markets, NAB Technology and Transformation department. This is an exciting opportunity to significantly influence the future of IM NAB. You will be the driving force behind implementing technology that underpins and actualizes our product vision. You'll be collaborating closely with Product Management, Commercial Leadership, Sales teams, central Technology groups, and Shared Services teams ensuring the alignment of business and technical roadmaps. The role calls for someone ready to tackle a diverse portfolio of projects and tech solutions, making an impact on a global scale.

Your primary goal is to enable successful transformation with program teams of different disciplines to produce timely strategic results. The ideal candidate will be a strong, collaborative leader with experience working with diverse matrixed teams to deliver timely results. The objective is to ensure that all programs achieve the desired outcome for our businesses. The successful candidate will be adept at balancing business targets, project, and program management responsibilities to drive critical operational performance in line with our strategic goals.

Embrace the opportunity to be a catalyst in shaping the technological landscape for IM North America!

Role Accountability and Duties:

Strategy & Execution

• Partner closely with Product Management and Commercial Leadership to meticulously devise and drive a comprehensive execution strategy for enabling and enhancing our IM NAB products (Events, Data, Digital, and Media).
• Develop and Facilitate delivery of pioneering programs that support and enhance the strategic direction of the organization.
• Champion the on-time achievement of program objectives and expertly manage emerging issues and risks.
• Conduct robust risk assessments, featuring risk identification, strategic mitigation, and contingency planning.
• Collaborate with a wide array of stakeholders including program sponsors, cross-functional teams, and project managers to formulate the scope, deliverables, essential resources, work plan, budget, and timeline for new initiatives.
• Clearly identify program stakeholders and keep them abreast and engaged

Project Management & Cross-functional Collaboration:

• Drive alignment and unified execution across diverse cross-functional teams including engineering, design, marketing, global shared services, and customer success to name a few.
• Develop and maintain standard project management deliverables that contribute to the successful launch of new products and enhancements, such as the implementation plan, project schedule, project budget, and variance reports.
• Maintain proactive communication with stakeholders, ensuring that all parties are consistently aligned, updated, and engaged.
• Take ownership of the programs people and vendors, managing for optimal return on investment and delegating cross-project initiatives as required.
• Monitor the outputs and outcomes of a program's component activities and adjust the program to them appropriately.

Technical Expertise & Problem Solving:

• Leverage your technical expertise to make informed decisions, troubleshoot challenges, and provide indispensable problem-solving capabilities to the team.
• Continually assess and enhance program efficiency, managing technical debt strategically to ensure the long-term success of our businesses.
• Using your thorough understanding of project/program management techniques and methods devise effective risk mitigation strategies, pivots in direction, scope rebalancing, and other critical thinking challenges as they arise

Are you ready to leverage your skills and expertise in a role where you can really make a difference? Join us and embark on a journey of challenges, growth, and accomplishments. We can't wait to see what you'll achieve!

What you bring to the team

• 3+ years of experience as a Technical Project/Program Manager.
• Strong understanding of software development lifecycles and agile methodologies.
• Proven track record of delivering complex projects on time and within budget.
• Excellent problem-solving skills and the ability to work under pressure.
• Exceptional interpersonal and communication skills with a proven ability to navigate complex organizational structures and influence without authority.
• Expertise in project management tools such as Smartsheet, MS Project, Jira, Confluence, etc. and familiarity with data analysis and visualization tools such as MS Power BI is helpful.
• Bachelors or advanced degrees are desirable but not required.
• PMP, PgMP, or similar certifications are advantageous.

This posting will automatically expire on March 21, 2024.

We offer:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritize promotions internally. Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world
• The salary range for this position is $90K-$120K, depending on experience

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

All your information will be kept confidential according to EEO guidelines.