Assistant Store Manager

**Jushi**

**Assistant Store Manager**

**Retail - Normal, IL - Full Time**

THE OPPORTUNITY

The Assistant Store Manager will be responsible for the day-to-day operations at the retail level, including staffing, training, scheduling, buying, visual merchandising, cash management, inventory management, and compliance adherence. This role requires competence in a fast-paced environment, strong leadership skills, and the ability to effectively interact with patients and other members of the Team to ensure a positive culture and the best possible patient experience for our clientele. You will be reporting directly to the Dispensary Store Manager.

Maintain a comprehensive understanding of cannabis; its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics

Present a professional image in appearance, actions, and words

Ensure accuracy with all cash handling

Abide by city and state regulations at all times

Maintain suitable inventory levels, perform daily inventory audits, and conduct all End of Month Inventory Counts and Reconciliations

Receive deliveries, build purchase orders, and maintain accurate records

Develop and maintain relationships with vendors

Assist with Store Scheduling

Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager

Maintain neatness, organization, and overall cleanliness of the entire store

Attract customers by originating display ideas; following display suggestions or schedules; constructing or assembling display properties; producing merchandise displays in showcases, and on the sales floor

Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager(s) and the Regional Manager

Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise

Pre-Screen, interview, and develop a team who are passionate about medical cannabis and the service they provide

Train store staff by reviewing, revising and implementing training materials; delivering training sessions; understanding the staff needs of the store and build depth on the bench to ensure all Company initiatives can be expedited with ease

Lead by example through being the ultimate illustration of service, dedication, pace and energy

Mentor, motivate, elevate and inspire the team through training and performance reviews to ensure the companys culture and expectations are met and exceeded

Follow established policies and procedures and execute all company programs for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines

Provide support with various employee initiatives and team building

Assist with different off and on hour events and specials

Report all issues or complaints relating to the product to the Store Manager(s) in real-time

Work closely with the Store Manager(s) to regularly evaluate the performance of the team, sales, products, procedures, and the company brand

EDUCATION & EXPERIENCE

High School diploma or General Education Development (GED) required

Associate or Bachelors degree in any field preferred

Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality

Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience

Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.

High-level critical thinking, attention to detail, mathematical, language, and reasoning skills

Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling

PHYSICAL REQUIREMENTS

Constantly perform desk-based computer tasks

Frequently sitting and standing

Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds

Occasionally Twist/bend/stoop/squat, kneel/crawl

Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require

Complete any needed assistance including oversight and coverage outside of

the assigned region as needed

An environment with moderate to loud noise level

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender

identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

We offer benefit packages that may include: Medical, Dental, Vision, Life, Short, and Long Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).

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