UX Research/Design Lead (Hybrid)

Location: Jersey City, New JerseyJob Type: ContractCompensation Range: $52 - 62 per hourOur client, a leading global financial services firm, is seeking a highly skilled and experienced UX Research/Design Lead to join their dynamic team. In this role, you will be responsible for leading and executing user experience research and design initiatives across various digital products and platforms. As a UX Research/Design Lead, you will play a pivotal role in shaping the future of our client's digital offerings by leveraging user insights to drive innovative and intuitive design solutions.This is an individual contributor role and does not have direct reports.Responsibilities:Conduct discovery interviews and workshops to understand the consumers of our data products (Planning & Analysis teams, Data & Analytics teams, Pricing Analytics, and Technology consumers) within certain lines of business of the Consumer and Community Bank.Create artifacts such as service design blueprints, process maps, personas, and problem statements.Collaborate with the UX team to ensure that the implementation of the Finance Research, Analytics and Modeling Engine (FRAME) application covers specific use cases within the Consumer & Community Banking Finance space.Evaluate the user-friendliness of modeling products (e.g. Databricks) that deliver information for models.Provide recommendations for improvement (and design support) if needed across the model development lifecycle process.Create a set of UX metrics to track the effectiveness of efforts.Ensure all materials can be smoothly handed off to future designers at future stages.Qualifications:Experience level: ExperiencedMinimum 3 years of experienceDegree in relevant research or design discipline (e.g., Interaction Design, HCI, Cognitive Science, or equivalent work experience.Experience with data products and working with third-party solutions.Portfolio with case studies that include success metrics and the storytelling skills to explain complex problems in a simple way, and how those problems were solved.Ability to switch between working independently (facilitating interviews and leading workshops) and collaboratively with Design teams, Product Management, and Tech teams.Experience evangelizing design-thinking practices to heavily technical audiences.Adept at presenting findings to team members and stakeholders from multi-disciplinary backgrounds and varying organizational levels.JOBID: 1045822#LI-CELLA#LI-KM1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). Applications accepted on ongoing basis until filled.PandoLogic. Keywords: UX Manager, Location: Jersey City, NJ - 07310 , PL: 592379538