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Network Deploy Technician , Infrastructure Delivery

Amazon Data Services

Posted on: 17 Mar 2024

Job Location: Plain City, US

Job Description:

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

Key job responsibilities
- Manage work and priorities through ticketing system and workflows to complete customer requests and projects
- Collaboration with various stakeholders to remove project obstacles
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction
- Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
- Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
- Moving and lifting computer equipment up to 40 lbs
- Availability to work in an environment that operates 24/7

**Any physical requirements are expectations with reasonable accommodations

About the team
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are open to hiring candidates to work out of one of the following locations:

Plain City, OH, USA

BASIC QUALIFICATIONS

- Technical Diploma in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+, CCNA)
- 2+ years in data center or critical environment
- 2+ years of experience with network cabling, optic types, and test equipment (VFL, power meter, and OTDR etc.)

PREFERRED QUALIFICATIONS

- Experience with cabling infrastructure best practices and methodologies
- Knowledge of major Command Line Protocols (Cisco IOS, JunOS, etc)
- Experience with ethernet and IP networking
- Experience in large scale data center network implementations and support
- Experience working in virtualized enterprise networking environments
- Experience working with IT best practice frameworks (ITIL, LEAN, AGILE)
- Familiarity with common networking terms and fabric-based network design
- Experience with enterprise level infrastructure technologies (Routers, Switches, Load Balancers, Firewalls etc.)
- Meets/exceeds Amazon s leadership principles requirements for this role
- Meets/exceeds Amazon s functional/technical depth and complexity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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