Automotive Field Service Technician

Job Description

Reporting to the Manager, Field Performance, this role works with the Field Service Engineering team, located in the Western Region (Calgary). As a Field Service Engineering consultant, you will provide onsite support to assist dealers with resolving vehicle technical issues. Additionally, and as required, you will support our Engineering and Legal departments performing Engineering and Safety Investigations, crash data downloads, and represent GM in legal proceedings as a technical expert.

As a strong team player, you will work remotely with the Canadian Field Service Engineering Team, and cross functional teams from Canada and USA to diagnose and resolve vehicle issues.

Experience in dealer technical environment, vehicle diagnostic skill and willingness to be on the leading edge of vehicle diagnostics tools/methods are key to this role.

This role is categorized as remote. This means the successful candidate may be based anywhere in British Columbia, Canada and is not expected to report to a GM worksite unless directed by their manager. This role requires regular in-person dealer contact.

Required skills and Experience:

• A high level of vehicle diagnostic skill and experience

• Experience with GM Diagnostic Tools (MDI / GDS / Scopes, etc.)

• Broad knowledge of vehicle systems including Electrical, Powertrain, Chassis

• Strong communication, interpersonal and leadership skills

• Strong analytical abilities combined with great decision-making skills

• Ability to work independently

• Strong learner and ability to work in cross-functional team environments

• Desire to stay at leading edge of new diagnostic tools and methods

• Valid Driver's License

• Willingness to travel frequently throughout Western provinces/territories (primarily BC)

• Ability to represent GM in legal proceedings

• Proficient with Microsoft Suite (Excel, Word, PowerPoint)

• Fluent in English (written and spoken)

Preferred Skills and Experience:

• Extensive experience in the automotive technical field (Certified Technician)

• 7+ years working as a Licensed Automotive Technician

• Knowledge of GM Service applications (SI, GDS)

• Basic proficiency in French language is preferred.

Compensation:

• The Salary range for this role is: $90,400-$135,600. The Actual base Salary for a successful candidate will be offered within the identified range will vary based on factors relevant to the position.

Education and Training:

• Licensed Automotive Technician or Engineering Degree

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

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Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

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The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.