Senior Vice President Operations

I've partnered with a growing advertisement agency looking for skilled operations professional to come in at the SVP level. The Senior Vice President of Operations will establish the ideal structure for the Entertainment & Marketer Payroll and Payments units and oversee daily team performance, ensuring it aligns with operational and corporate goals.

This role drives the company's vision, strategy, and policies to foster growth, financial stability, and operational efficiency. Additionally, you'll provide leadership to ensure the organization reflects its mission and values while maximizing profitability and stakeholder value.

**This position is Hybrid 3 days a week in Burbank, CA**

Job Responsibilities:

• Evaluate operational organization and structure for effectiveness.
• Initiate continuous improvement through process reengineering and organizational design.
• Collaborate with management to devise and execute operational infrastructure plans.
• Lead, inspire, and cultivate a high-performing team.
• Oversee expenditure management and conduct financial evaluations.
• Identify and exploit opportunities for internal process and system enhancement.
• Identify strategic partners to bolster customer delivery.
• Establish and oversee account servicing model to retain and expand customer base.
• Chart processes for future resource planning.
• Establish comprehensive short-term and long-term operational performance indicators.
• Align technology solutions with development and product teams.
• Engage in growth initiatives and other assigned projects.

Requirements:

• Preferably led large-scale payments/payroll processing units, including implementation, technology, client service, and account management
• HCM / Payment experience
• Coming from a background in the entertainment industry is a plus.
• Bachelor's degree in Business Administration or related field required; Master's degree (MSc/MBA) preferred
• Demonstrated 10-15 years of progressive leadership in operational management and change management
• Proven track record in leading service-based operations for organizations exceeding $30M in revenue
• Strong dedication to service, adaptability, and accountability
• Proven ability to scale organizations to meet increasing demand
• Comprehensive understanding of business functions including HR, Finance, Marketing, and Product
• Critical experience with payroll and broader Human Capital Management (HCM) technology
• Proficiency in strategic planning, business development, data analysis, and performance metrics