Customer Service Agent - Work From Home

• Customer Support / Fully Remote - Anywhere in U.S. / Up to $18 per hour - As a Customer Service Agent you'll : Manage customer inquiries and support tickets through the customer service platforms HubSpot and Gorgias, ensuring timely and accurate responses;
• Understand customer needs and provide effective solutions, escalating complex issues to the appropriate team when necessary;
• Maintain detailed records of customer interactions, transactions, and feedback; Collaborate with other teams to improve customer service and product offerings based on feedback;

Assist in creating and updating knowledge base articles, FAQs, and support documentation...Hiring Fast >