The Legacy Golf Club - Golf Shop Attendant

Golf Shop Attendant - The Legacy Golf Club

Job Type

Part-time

Henderson, NV Golf Course Operations

Description

Assistant Golf Professional/Shop Retail Assistant:

Position Concept: This person assists the Golf Operations Manager in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Golf Operations Manager. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Supervised By: Golf Operations Manager

Specific areas of responsibility may include:

* Shop Assistants * Tournaments * Golfer Check-in/Reservation

* Outside Services * Group events/outings * Handicap System

* Starters/Player Assistants

* Merchandising * Men's/Women's Club

Specific responsibilities include but are not limited to:

Golfer check-in and fee collection; control and manage play

Assist with all opening and closing procedures

Assist in managing facility tournament operations including weekly events

Assist in tournament operations and weekly events including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up

Assist with management of outside service staff to ensure the highest quality of customer service is achieved

Assist in managing golf car operation, practice facility, and club storage service (as applicable)

Directly responsible for timely and consistently maintaining the club's USGA Handicap System

Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales

Conduct oneself in a professional manner and maintain a professional image at all times

Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies

Assist in coordinating golf activities with other departments
Requirements

Knowledge, Skills and Traits

Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations

Fundamental supervisory practices and principles

Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees

Strong organizational, planning and prioritization skills

Self-motivated with a desire to promote and market

Service and customer-focused attitude

Experienced in written and oral business communications

Remain up-to-date on customer relationship management tactics and strategies

Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament, and database

Maintain and promote a positive professional image within the community

Salary Description

$13 - $15/hr