Business Analyst - Business Risk Management

Job Reference #283398BR

Job TypeFull Time

Your roleAre you solution oriented? Are you self-motivated and driven, with the ability to make the right call based on your own analysis work? We re looking for someone like this who can work within our IB Business Risk Management Client Complaints and Travel and Expense Team specifically to:

perform day to day tracking, coordination and prioritization of the business requests and deliverables as it relates to Travel and Expenses and Complaintseffectively deliver tasks assigned accurately and on time, and provide assistance and cover for other team memberswork closely with and establish effective communication channels with key stakeholders, SME's and clients to gather complaint requirements, specifications and limitations in order to develop state of the art reporting capabilities.offer exceptional customer service to our employees, addressing inquires and issues promptly and professionallyanalyze complaint data to identify root causes and systemic issuesreview and process employee expense reports, ensuring compliance with company policeseducate employees on policy compliance and assist them with expense report submissionscollaborate with various departments to validate and approve expense claimsstay up to date with company travel and expense policy and communicate changes when necessary

Your teamYou will be working in the Complaints and Travel and Expense Team in Nashville, TN. We play a critical role in ensuring that our employees have a seamless and efficient experience when managing travel arrangements, expense reporting and filing complaints. Our attention to detail and dedication to compliance with company polices and industry regulations will contribute to the success and reputation of UBS.

Your expertise

ideally 1-2 years+ of relevant experience in a financial services environment (preferably within a Logistics & Control function), and/or in a business management support rolegood presentation and interpersonal skills with an ability to work well with othersstrong work ethic with demonstrated ability to handle multiple priorities and deliver to deadlineeager to solve problems both by yourself and working with othersgood analytical, problem solving and organizational skillsexperience of using Microsoft Excel, PowerPoint and Word skillsexperience with SAP, Tableau or Alteryx, a plusan understanding of operational risk frameworks and controls

About UsUBS is the world s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

Join usAt UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy StatementsUBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.#J-18808-Ljbffr