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20106 - Technician II

Hyundai

Posted on: 18 Mar 2024

Job Location: Montgomery, US

Job Description:

20106 - Technician II

* Are you confident in your ability to troubleshoot computer hardware and software?
* Does it excite you to work in a company with great growth opportunities and a positive corporate culture?

* Are you able to work multiple shifts?

If yes to all 3 please keep reading!

SUMMARY
The Technician II will analyze and monitor MES systems and equipment across the Automotive Manufacturing plant. They will also provide level 1 support in continuously supporting production at HMMA.

JOB RESPONSIBILITIES

Support HMMA production system monitoring, escalation, troubleshooting and ticket creation with vendor.
Respond to phone and radio call requests from HMMA & KMMG production and maintenance teams.
Promptly respond to and resolve production issues and/or requests as they arise, collaborating with other MES Technicians and Analysts, as necessary, immediately escalating issues as appropriate.
Monitor SAP scheduled jobs and server status (Backflush, Production, and Material Management)
Monitor and maintain Backup and Database jobs
Monitor Network Accessibility: Internal, External, MPLS, and Network, Monitor IDC Equipment
Monitor and respond to HMMA MES computers systems and equipment issues; analyze root cause of recurring system issues.
Conduct regular HMMA production floor walk-throughs to ensure printers, scanners and other equipment is in proper working order.
Install, repair, modify, and/or replace computers, scanners, and printers as needed.
Collaborate with HMMA MES Analysts to facilitate MES system development enhancements.
Assist MES team with problem resolution and small projects.
Complete Daily Monitor Reports/Checklists (MES & SAP)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

REQUIRED SKILLS, ATTRIBUTES & EDUCATION
High School diploma or Equivalent
Computer technical courses.
2+ years of IT experience.
Proficient in MS Word, Excel & PowerPoint
Knowledge of Windows OS & Server Operations
Ability to read and follow complex work instructions
Must possess critical listening skills to discern end user concerns/issues.
Ability to communicate well in both written and verbal form.
Ability to think logically, analyze issues, and implement countermeasures
Ability to plan, organize, coordinate work assignments
Some technical experience troubleshooting computers or electronic
equipment preferred
Experience in a manufacturing environment is a plus
CompTIA+, a plus certification preferred.

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