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Call Handler/ Customer Service Advisor

Resourcing Group

Posted on: 19 Jan 2023

Job Location: Risley, GB

Job Description:

Resourcing Group are currently recruiting for a number of new exciting perm positions for customer experience advisors based in Warrington.
The role is to manage the incoming customer calls and when they have an issue with their building, to organising an engineer to go out. It is an end to end process from picking up the phone to taking down detailed notes on the issues, to getting the engineer out and making sure the customer is happy when it is completed. The engineers have rotas set up so in emergencies, these may need to be changed slightly
The successful candidate will
- Have previous customer service experience
- Good IT Skills
- Excellent phone manner
- have the ability to work as part of a team or independently
Salary: £25k PA (this can go up after you have successfully completed your probation period)
Hours: 8 am to 6pm (You will be working 8 hour shifts in between these times with 1 hour break)
AL Entitlement: 25 Days
Full time based in the office
Interview Day: Thursday 19th January
For more details, please call Kiera on (phone number removed) or please send your most up to date CV to
Resourcing Group is acting as an Employment Agency in relation to this vacancy

Apply

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